Bella La Belle respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how Bella La Bella, LLC (“Bella La Belle,” “we,” “us,” or “our”) collects, uses, and protects information when you visit bellalabelle.com, contact us, subscribe to our newsletter, or interact with our online services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Email address
- Telephone number
- Information submitted through contact or inquiry forms
- Newsletter subscription information
- Appointment or service inquiries
- Other information you choose to provide when communicating with us
When you book an appointment or purchase services through a third-party booking or payment provider, additional information may be collected directly by that provider.
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, approximate geographic location, IP address, pages visited, referring website, and information about how you interact with our website.
How We Use Your Information
We may use information we collect to:
- Respond to questions and inquiries
- Provide information about our services
- Manage newsletter subscriptions
- Send newsletters, studio updates, educational content, and promotional offers when you have subscribed
- Facilitate appointment booking and customer service
- Improve our website, services, and customer experience
- Understand how visitors use our website
- Maintain website security and prevent misuse
- Comply with applicable legal obligations
We do not sell your personal information.
Newsletter & Marketing Communications
If you subscribe to the Bella La Belle newsletter, we may use your email address to send you studio news, skincare information, announcements, promotions, special offers, and other Bella La Belle communications.
You may unsubscribe at any time by selecting the Unsubscribe link included at the bottom of our marketing emails.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as appointment information, when applicable.
Contact Forms
When you contact us through our website, we may collect your name, email address, telephone number, and any information you include in your message.
We use this information primarily to respond to your request and communicate with you.
Please avoid submitting highly sensitive medical, financial, or other confidential information through general website contact forms or ordinary email unless specifically requested through an appropriate secure method.
Online Booking
Bella La Belle may use a third-party appointment-booking platform to provide online scheduling, appointment reminders, payments, forms, and related services.
When you use the booking platform, information you provide may be collected and processed directly by that provider according to its own privacy policy and terms.
Information associated with your appointments may also be accessible to Bella La Belle as necessary to provide your requested services.
Treatment & Consultation Information
When you become a Bella La Belle client, we may collect information necessary to evaluate and provide aesthetics services. Depending on the treatment, this may include consultation information, treatment history, allergies, medications, contraindications, skin concerns, photographs, consent forms, and treatment records.
This information is used to evaluate treatment suitability, provide services, maintain appropriate records, and support your care.
We seek to limit the collection and use of this information to what is reasonably necessary for these purposes.
Because consumer health-related information can carry additional privacy and security considerations, businesses collecting such information should evaluate which federal and state requirements apply to their particular practices.
Google Analytics
We use Google Analytics to better understand how visitors use bellalabelle.com.
Google Analytics may collect information such as pages visited, time spent on pages, general device and browser information, referring sources, approximate location, and other website-usage information.
We use this information to understand website performance, identify popular content, and improve the experience for our visitors.
Google's collection and use of information is governed by Google's applicable privacy policies and terms.
Cookies & Similar Technologies
Our website and third-party services used on our website may use cookies or similar technologies.
Cookies are small pieces of information stored on your device that can help websites function properly, remember preferences, measure website traffic, and understand how visitors interact with a website.
Depending on the technologies enabled on our website, cookies may be used for:
- Essential functionality — helping the website operate properly.
- Analytics — helping us understand website traffic and usage.
- Preferences — remembering certain choices or settings.
You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-Party Services
We may use third-party providers to help operate Bella La Belle and our website, including services related to:
- Website hosting
- Website analytics
- Appointment scheduling
- Email and newsletter delivery
- Payment processing
- Forms and communications
These providers may receive information necessary to perform their services.
Third-party providers maintain their own privacy practices and policies, and we encourage you to review those policies when interacting directly with their services.
Payment Information
When online payments are available, payment information may be processed by a third-party payment processor or booking platform.
Bella La Belle does not intend to directly store complete payment-card information submitted through a third-party payment processor.
Payment processing is subject to the applicable provider's privacy policy and terms.
How We Share Information
We may share personal information with service providers that perform functions on our behalf, such as website hosting, appointment scheduling, email delivery, analytics, payment processing, and other business-support services.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws or legal processes
- Protect our rights or property
- Investigate suspected fraud or misuse
- Protect the safety or security of Bella La Belle, our clients, or others
- Complete a business transaction such as a merger, sale, or transfer of business assets
We do not sell personal information to third parties for monetary compensation.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and treatment records, complying with legal obligations, resolving disputes, and maintaining appropriate business records.
Different types of information may be retained for different periods.
We encourage a data-minimization approach because retaining information that is no longer needed can create unnecessary privacy and security risks. This is also consistent with FTC guidance for businesses.
How We Protect Information
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
For that reason, please do not send sensitive information through ordinary email or general website forms unless requested and appropriate.
The FTC similarly recommends that businesses maintain safeguards appropriate to the sensitivity of the information they hold.
Your Choices
Depending on how you interact with Bella La Belle, you may:
- Unsubscribe from marketing emails at any time
- Request that we update or correct certain personal information
- Contact us with questions about information you have provided
- Manage cookies through your browser or available website controls
Certain information may need to be retained when required for legitimate business, treatment-record, safety, or legal purposes.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly use the website to collect personal information directly from children under 13.
If we learn that information has been collected online from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to address it.
Federal COPPA requirements impose specific obligations on websites and online services that knowingly collect personal information from children under 13.
Links to Other Websites
Our website may contain links to websites operated by third parties.
Once you leave bellalabelle.com, the privacy practices of those third-party websites apply. Bella La Belle is not responsible for the privacy practices, security, or content of independently operated websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, services, technologies, or legal obligations change.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how Bella La Belle handles your information, please contact us:
Bella La Bella, LLC8 Atwater Avenue
Manchester-by-the-Sea, MA 01944
Website: bellalabelle.com
